Terms of Service
Last Updated: September 9, 2026
Current Access
Up to 50 businesses accepted into the Founding 50 receive 12 months of merchant access at $0 from acceptance. Applying does not guarantee a spot. Rinkler does not collect a payment method or move a business to a paid plan automatically.
Current Product
Rinkler is a web application for business referral offers, voucher claims, store credit, loyalty punches, register confirmation, activity reporting, and business-requested CSV exports.
- Business account holders create offers and use the merchant workspace, counter, invitation, QR standee, settings, and export tools.
- Customers can create or access a customer account with an emailed one-time code or Google sign-in when available, without a customer password. They can join a participating business's program, share a referral link, claim a referred offer, and check wallets linked to their account.
- The application works in supported phone, tablet, and desktop web browsers. It does not require an app-store download, dedicated point-of-sale hardware, or a point-of-sale connection.
Business Account Rules
- Offer terms: Configure accurate friend discounts, referrer rewards, and loyalty rules, and honor the terms shown to customers.
- Account access: Business accounts use an email and password. Keep those credentials confidential, give team members only the access they need, control access to signed-in devices, and review recorded business activity.
- Customer information: Obtain permission before entering another person's name or phone number or opening a message draft addressed to that person.
- Use: Do not use Rinkler for spam, misleading offers, unauthorized solicitations, interference with the service, or falsified referral activity.
Messaging and Sharing
Device-opened drafts
Rinkler can open a prefilled referral, voucher, or invitation draft in a messaging or share app. The person using the device chooses the app, recipient, and whether to send it. Rinkler does not send that draft.
Server-sent transactional emails
Customer account access requests a one-time code through Supabase Auth email delivery, which depends on the SMTP provider configured there. Separately, Rinkler uses Resend to send earned-credit, credit-redemption, and punch-reward redemption notices. After a business confirms a visit, Rinkler attempts to email the referrer the reward amount, new balance, and wallet link. Receipts require a verified email record and an explicit account link, and use that account's current confirmed email address. Redemption notices describe the credit or punch reward used and the remaining balance. Provider acceptance does not guarantee inbox delivery.
Requesting an email code starts a sign-in email. Enrollment and voucher claims require a confirmed email; entering a contact phone number does not request a text or prove ownership of rewards. Rinkler does not send new customer verification codes or loyalty receipts by SMS. Device messaging apps may apply their own rates and terms. Use the contact email below for questions.
Customer Records and Voucher Rules
Public enrollment, wallet lookup, and voucher claim flows require a signed-in account with a confirmed email before creating or returning customer records. Authorized business team members can add or retrieve a customer through merchant tools without customer email or phone verification.
Customer accounts: A customer creates or accesses an account using an emailed one-time code checked through Supabase Auth, or Google sign-in when available. Customer accounts do not use a Rinkler password.
A private database link associates the signed-in account with matching verified email records and preserves existing ownership links. Previously confirmed phone sessions retain access to their existing account rewards. Signing in with email does not automatically transfer rewards from a different phone account; contact Rinkler before changing sign-in methods. The account page is read-only. It does not let a customer confirm a visit, redeem credit, change a business's records, or move store credit between businesses.
Claim Limits
The account, email address, and contact phone number are each limited to one referral claim per business. A pending voucher becomes unusable at the expiration date set by its issuing offer and shown on the voucher. Later program changes do not change that issued expiration date. A claim code, such as MK-7Q4X9P, can be confirmed once by the issuing business.
Current Self-Referral Check
Rinkler blocks a claim when the account owns the referrer record, its confirmed email matches the referrer's verified email, or the claimant's normalized contact phone number exactly matches the referrer's phone number. The contact-phone check does not establish identity or detect every abusive claim.
Rewards and Business Records
- When a business confirms a visit, Rinkler records the configured friend discount, creates an
AVAILABLEreward for the referrer, and can add configured loyalty punches. - An
AVAILABLEentry adds to earned store credit. A separateREDEEMEDentry subtracts from the available balance. ACANCELLEDentry has no effect on the balance. - Rinkler records loyalty changes as business activity. Reversals and manual adjustments remain visible to authorized business users.
- Rinkler does not record the customer's full sale total. Merchant reports cover recorded customer, claim, friend-discount, reward, loyalty, location, and transactional-message activity.
Founding 50 and Later Plans
Up to 50 businesses accepted by Rinkler after completing setup receive 12 months of merchant access for $0, starting on the acceptance date. Account creation alone does not guarantee acceptance.
Before an accepted business reaches the end of its 12-month period, Rinkler will disclose any available merchant plans, prices, usage or location limits, and effective date. A business will not be enrolled in or charged for a paid plan without choosing that plan and providing payment authorization.
Customer accounts remain free. Later merchant plan prices may vary based on Rinkler activity or number of locations. Rinkler does not use a merchant's claimed revenue or employee count to set a plan.